Function of Human Resource Management System (HRMS) to Fire and Rescue Department

Hi folks,

As we know Human Resource Management System (HRMS) is largely used by organization to monitor their most valuable assets, which are human being. To be equipped by latest and advance gears is not enough to carry out duty as a fire fighter. They need a lot of skill to have capabilities to handle and observe any emergency situation and make fast and correct decision. Thus, through constant training, they are able to do so. But, without any help from HRMS the Fire and Rescue Department will not be able to monitor all their staff that are in need of training. HRMS enable them to identify whoever need necessary training from time to time. Ability of HRMS to to stored data will benefit Fire and Rescue Department not nly time, money but also live of their human resources and also civiliant.

Thank You.

Information System Use by Fire and Rescue Department

Hi everyone,

There still a lot of thing we as a commoner didn't know about our brave and unsung heroes, the fire fighters. One of the thing that we know about them during the interview is how well develop and they are in term of integrating latest and advance technologies to carry out their duties smoothly. Some of the system is specially made for fire department only and not for other enforcement authorities.

One of the information system that they use is Incident Information System (IIS), this system is used to store data about any incident that occur within fire department job scope. They used this system to make report regarding an incident, some of the data is able to be publicly disclose and some of it remain as a secret and only few people is given authority to view the full report.

Other than that, they used e-log system that connect nationwide fire department to share about their staff data, the station gears and equipment, their logistics and stocks. This information enable them to monitor all equipment that are necessary for their duties and if there are any shortage of equipment of damage equipment, the higher authority can take action on it. Moreover, this system also help any fire station to borrow any equipment from neighboring station in order to carry their tasks effectively and efficiently.

Futhermore, Government Integrated Radio Network (GIRN) is used as communication system that able to connect them through radio frequency. In an emergency, communication is vital because miscommunication can cause fatal and unwanted incident.

Hence, there actually a lot more complicated task that have to carried by any fire fighters out there other that we commonly know, extinguished fire. Because of that, we should pay more respect to our heroes that risk their live out there to us feel safe and sleep peacefully at night.


Thank You.

Post-Interview with Fire and Rescue Department of Malaysia

Hi, folks!

Our group has done our interview with Fire and Rescue Department of Malaysia (Bomba) on 8th of April 2016. At first we want to interview Naza Corporation Holdings Sdn Bhd to know more about their information system, but after some thoughts and discussions we decided to choose Fire and Rescue Department as our source for this project. We managed to interview the Fire and Rescue Department of Malaysia which in charged in Serdang and Seri Kembangan area. 

We already divided our interview into six categories; general description of the organization, general description of the selected Information System, Information Technology components of the selected Information System, the business process of Information system, competitive advantage of having the system, and security threats that faced by the organization and what kind of solution that the organization executed to solve those problems.

Josephine is in charge for first and second topic (General Description of the Organization and General Description of selected IS). Luqman will be in charge for third and fourth topic (IT components of selected IS and business process of Information system). Marsha would managed the last two topics (competitive advatange of having selected IS and security threats and solution of the problems faced by the organization).

Here's the pictures of organization chart in the Fire and Rescue Department of Malaysia, Serdang and Seri Kembangan. 

 Organization chart

There are three rescue groups in Bomba Serdang and Seri Kembangan

We have gathered all the essential information regarding the  information system involved in Serdang and Seri Kembangan Fire and Rescue Department. Currently, we are in the middle of process of writing our report, respectively to our divided parts. We estimated that this process will take around two week to complete. After we finished writing our report, we would focused on the presentation of this project in week 12.

Thank you for keeping up with us. Stay tune for our next updates and wish us tons of luck. Have a good day everyone!

Questions

Questions that we prepare to ask the company:

1)      General description of the organization/ Division / Department

a)      Can you explain to us what is your job scope other than most people commonly knows (Extinguish Fire) ?

b)      What is area of coverage for an average Fire Station? And how about yours?

c)      How many man power that you currently have in your station?

2  2)      General description of the selected IS

a)      As we know, all the emergency line have been standardized to 999. How the standardization affect your response to an emergency call?

b)      Do you have any IS system that monitor all ongoing activities?

c)      How that system operates and is it easy to access and is it user-friendly?

d)      Does all of have been properly trained to use the system?

e)      Do you really understand the system?

f)       In case of failure, do you fix it your-self or you need assistance from specialist?

3)      IT components of the selected IS

a)      What are the hardware, software, telecommunication networks involved in the system? Give example for each of the 3 components.

( mainframe? Computer? Laptop? Printer? Telephone? Fax? Modem? CCTV? Google map?)

b)      How does your office’s computer link to other colleague’s computer?

4)      The Business Process of the IS

a)      How often you will receive an agency call?

b)      How many department you have?

c)      What’s your organization management value chain? (Supply chain management, Customer Relation Management, Knowledge management)

d)      How to you provide training to your worker?

e)      Do you have any online training program? Or website?

f)       How many reports would you submit in a month?

g)      How do you tell the worker to put out a fire?

h)      In what kinds of situation, you would use the fire car?

5)      Competitive Advantage of having the system, problems & possible recommendations

·         Is there any major problems which faced by end-user that prevent them to achieved organizational goals?

·         What your recommendation to solve those problems?

    6) Security threats and solutions

·         What kind of security threats that constantly faced by the fire station?

·         Is fire station open 24 hours?

·         Does fire station provide a security guard? Or Have security door?

·         How to you provide fire station’s information would not threated by others?

Visit fire station

Last 2 weeks, we successfully visit the fire station in seri kembangan. Here are the photos for our activity...

Fire Station

Our group final decision is we will choose fire station as our research company. 

Fire and Rescue Department of Malaysia (Malay: Jabatan Bomba dan Penyelamat Malaysia), popularly known as Bomba, is the fire and rescue services agency in Malaysia. The Malay term 'Bomba' is derived from the Portuguese word bombeiros which carries the same meaning.

The fire and rescue department of Malaysia vision and mision are: 

Vision：

"Menjadi sebuah organisasi kebombaan dan penyelamatan berprestasi tinggi."

Mision:

"Memberi Perkhidmatan Kebombaan dan Penyelamatan yang Profesional
bagi menyelamatkan nyawa dan harta benda."

The fire station that our group will going to take a research is in the serdang area, which near to UPM. The address is showing below:

Balai Bomba dan Penyelamat @Serdang,

Jalan Raya Satu,

43300 Seri Kembangan,

Selangor.

First of all, our leader try to call to fire station to ask for permission. After a few days, the department worker was replied that the head of department wants us to prepare a formal letter for visit fire station. Therefore, our group leader is writing a letter to the head of fire station department. After he received the letter, he told us that can meet us on 8th April 2016.

We are look forward to visit fire station at Seri Serdang.

Company That We Interested To Interview

Hi everyone, we will choose Naza Corporation Holdings Sdn Bhd. Basically Naza Group is divide into two which are Naza World and Naza Corp. Both division handling their ow business function. So for Naza Corp. there are many subsidaries of under their management. In fact, all the human resource management activities is handle by their HQ located at Menara Naza, Kuala Lumpur. Because of their diverse business portfolio, this organization is very interesting to investigate and to be understand. For Naza Corp. they will managing Naza Group businesses other than automotive and manufacturing industry which are engineering and construction, telecommunication, food and beverage, property development and others. We actually would like to know how Human Resource Management System can cater for such diverse industries and understanding the limitation or failure of the system if it exist and we maybe can suggest few action to make their system more effective and efficient if we are able to do so. Currently we are able to get in touch with Naza Corp.'s Assistant Manager of Corporate Human Capital Management Division, Madam Teh Halida. Hopefully we can get her approval to move forward and to set an interview.